Privacy Policy
We take your family's privacy seriously. Here's exactly what we collect and why.
Last updated: June 2026
1. Who We Are
textKaren is an AI-powered family management service at textKaren.com. We send automated text messages to help families coordinate chores, homework, hygiene, bedtime, allowance, and other household tasks.
2. Information We Collect
Information you provide
- Parent account info: name, email, phone number
- Family member phone numbers you enroll
- Tasks and chores you configure
- Photos and videos submitted to verify task completion
- Messages exchanged with Karen via SMS
Collected automatically
- Device type and OS for SMS delivery
- Message delivery status and timestamps
- Usage patterns and task completion rates
3. How We Use Your Information
- To deliver the textKaren service
- To generate the weekly family summary
- To improve Karen's AI responses
- To send account-related notifications
- To comply with legal obligations
We do not sell your personal information.
4. SMS Messaging and Consent
By adding a family member's number you confirm they have consented to receive messages from textKaren. Any enrolled number can opt out by texting STOP at any time. Message frequency varies based on your task configuration. Standard message and data rates may apply.
5. Children's Privacy
Children interact with Karen via SMS under parental supervision. We do not collect information from children under 13 except as provided by a parent. Parents control all data related to their children and may delete it at any time.
6. Photo and Video Verification
- Images are stored securely and used only to verify the specific task
- Not shared with third parties except as required by law
- Deleted upon account closure or upon request
7. Data Sharing
- Service providers: Twilio (SMS), Anthropic (AI), hosting providers
- Legal requirements: When required by law or to protect safety
- Business transfers: In merger or acquisition, with notice
8. Your Rights
- Access, correct, or delete your data
- Opt out of SMS (text STOP)
- Request a copy of your data
Contact: privacy@textkaren.com